Refund Policy
Refund Policy - the basics
We take pride in creating handmade products with care and attention to detail. Due to the handcrafted nature of our items, all sales are final, and we do not offer refunds, returns, or exchanges.
We encourage you to review product descriptions and images carefully before making a purchase. If you have any questions or concerns about an item, please contact us prior to completing your order.
In the unlikely event of receiving a damaged item or an issue caused during shipping, please reach out to us within 2 days of receiving your order, and we will work with you to resolve the matter promptly.
Thank you for your understanding and support of handmade products!
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.